Frequently Asked Questions

First Time Visits and Referrals I Payment and Insurance I Chiropractic Care I Functional Medicine I Conditions We Treat

Calendar icon with a plus sign indicating adding or scheduling a new event.

General FAQs

We know starting care, whether chiropractic or functional medicine, comes with a lot of questions. Our goal is to make your experience as smooth, comfortable, and transparent as possible. Below you’ll find answers to the questions we hear most often.

  •  No referral is necessary. You can schedule an appointment with us directly.

  •  You can call our office at 847-362-4476 or schedule online through our JaneApp booking link. For virtual functional medicine visits, telehealth options are also available.

  •  Please bring a valid ID, your insurance card (if applicable), and imaging results you’d like us to review. This helps us build a complete picture of your health from the start.

  •  North Shore Pro-Active Health is located in downtown Libertyville, Illinois.

let's talk about chiropractic care and root cause answers

Payment & Insurance FAQs

At North Shore Pro-Active Health, we believe wellness care should be accessible for you and your family. That’s why we’ve created a flexible pricing structure to fit a wide range of budgets. We participate in most major insurance programs, accept auto accident and workers’ compensation cases, and offer payment options for those with little or no chiropractic coverage. We know that investing a small amount of time and money into your health now is far less costly than trying to regain it later. If time or finances feel like a barrier, please reach out, and we’ll do everything we can to support you. The last thing we want is for you to wait until you’re in crisis.

As the saying goes, “If you don’t have your health, you don’t have anything.” Let’s make sure you don’t have to learn that the hard way.

Take your health seriously today…. your future self will thank you.

  • Most insurance plans are accepted in our office, including Medicare, auto accident, workers’ compensation, and personal injury cases. We are in-network with Blue Cross Blue Shield, and we also provide superbills for patients with out-of-network coverage to help with reimbursement. Because insurance benefits vary widely, please call us to confirm your specific plan details.

    For patients with little or no chiropractic coverage, we offer flexible payment options to make care possible. To learn more, just call our office and we’ll be glad to help you get started.

  •  No problem. We believe care should be accessible to all families, and we’re happy to discuss flexible payment options that fit your budget.

  •  Yes. We work with both auto accident and workers’ compensation claims and will help guide you through the process of using your benefits.

  • Payment is due at the time of service unless other arrangements have been made in advance. This helps us keep care simple and efficient so you can focus on your health.

Expert chiropractic care and functional rehabilitation

Chiropractic Care FAQs

Chiropractic Care I Specialized Care for Pregnancy I Babies, Kids, and Teens I Functional Rehabilitation & Therapy

  • Your first visit includes a detailed history, a physical exam, and any necessary testing to get to the root of your concerns. Together, we’ll create a personalized plan to help you return to the activities you love.

  • No. Adjustments are safe, gentle, and tailored to your comfort level. Some patients feel immediate relief, while others notice gradual improvement over a series of visits.

  • Yes! We provide both manual adjustments and instrument-assisted techniques. We also offer supportive therapies such as massage, cold laser therapy, and infrared sauna to maximize your results.

  • The frequency of care depends on your condition, health goals, and how your body responds to treatment. We’ll discuss a recommended plan at your initial visit, and adjust it as you progress.

Functional medicine supports gut health and nutrient deficiencies using a personalized report.

Functional Medicine FAQs

Our Functional Medicine Approach I How to Get Started I The Functional Medicine Framework I Functional Medicine for Kids

  • Functional medicine is an approach that looks deeper than symptoms. We focus on identifying and addressing the root cause of your health concerns using advanced testing, nutrition, and lifestyle strategies so you can truly heal and thrive. Learn more here.

  •  Our providers commonly work with women and families experiencing hormone imbalances, thyroid disorders, digestive issues, fatigue, anxiety, weight management struggles, perimenopause and menopause changes, and more. Learn more here.

  • We use a variety of functional lab tests, including hormone panels, gut health analysis, food sensitivity testing, and comprehensive blood chemistry panels. These tools give us deeper insights into your health so we can create a targeted plan.

  • Yes. Our pediatric functional medicine programs support children with ADHD, allergies, asthma, digestive issues, sleep challenges, immune system concerns, eczema, and more. Our goal is to empower parents with safe, effective options to help their kids thrive.

  • Functional medicine visits are available virtually for anyone in Illinois, so you can work with us no matter where you live.

Functional medicine support for autoimmune symptoms and chronic fatigue.

Explore the Scope of Our Care

Conditions We Treat

    • Autoimmune conditions

    • Psoriasis / eczema

    • Skin conditions

    • Acne

    • Chronic hives

    • Hives

    • Lyme disease

    • Endometriosis

    • Sinus problems

    • Allergies

    • Asthma

    • Colds and flu

    • Chronic infection (Epstein-Barr)

    • Side effects of chemotherapy and radiation

    • Gut health

    • Digestive disorders

    • Irritable Bowel Syndrome (IBS)

    • Bloating

    • Gas & indigestion

    • Constipation

    • Leaky gut

    • SIBO

    • Food intolerances

    • Nutritional deficiencies

    • PCOS

    • Thyroid disorders

    • Hashimoto’s Thyroiditis

    • Hypothyroidism

    • Hormonal health

    • Hormone imbalance

    • Menopause

    • Irregular or painful menstruation

    • Menstrual cramps

    • Adrenal health

    • Fatigue

    • Low libido

    • Weight control

    • Weight loss

    • Type 2 Diabetes

    • Diabetes

    • High cholesterol

    • High blood pressure

    • Heart health / cardiovascular support

    • Adrenal fatigue

    • Anxiety

    • Autoimmune disease

    • Brain fog

    • Chronic fatigue

    • Depression

    • Insomnia

    • Migraines/headaches

    • Neuropathy

    • Stress

    • Sports injuries

    • Chronic injuries

    • Acute injuries

    • Personal injury

    • Workers compensation

    • Carpal tunnel syndrome

    • Lumbar radiculopathy

    • Cervical radiculopathy

    • Musculoskeletal injuries

    • Upper Crossed Syndrome

    • Lower Crossed Syndrome

    • Enhanced sports performance

    • De Quervain’s Tenosynovitis (thumb pain)

    • Rotator cuff pain (shoulder pain)

    • Temporomandibular disorder (TMD, TMJ)

    • Thoracic Outlet Syndrome (TOS)

    • Chronic pain

    • Inflammation and pain

    • Arthritis

    • Rheumatoid arthritis

    • Fibromyalgia

    • Migraines / headaches

    • Headache

    • Frozen shoulder

    • Joint and muscle pain

    • Knee pain

    • Hip pain

    • Neck pain

    • Shoulder pain

    • Wrist pain

    • Elbow pain

    • Tennis elbow

    • Thoracic pain (mid back pain)

    • Osgood’s Schlatter pain

    • Plantar fasciitis

    • Sciatica

    • Shin splints

    • Sacroiliac pain

    • Tendonitis

    • Tarsal tunnel

    • Runner’s knee

    • IT band syndrome

    • Knee bursitis

  • Newborns

    • Birth-related stress or trauma

    • Feeding and latching difficulties, tongue Tie (Ankyloglossia)

    • Colic, reflux, gas discomfort, constipation, or irregular digestion

    • Sleep disruptions or difficulty settling

    • Torticollis, head preference, plagiocephaly, cranial asymmetry/ flat head syndrome

    • Bronchiolitis and early respiratory concerns

    • Ear infections (Otitis Media)

    Toddlers

    • Motor delays, frequent falls, or balance concerns

    • Delayed or uneven motor milestones

    • Toddler sleep disruptions or difficulty settling

    • Digestive issues like constipation or irregular digestion

    • Emotional dysregulation or sensory sensitivities

    • Head tilting, torticollis, or postural imbalances

    • Constant illness or recurring ear infections (Otitis Media)

    Kids 

    • Scoliosis, poor posture, headaches, growing pains

    • Difficulty concentrating or regulating emotions

    • Restless sleep or bedwetting (Nocturnal Enuresis)

    • Digestive issues or immune challenges

    • Mild sports injuries or repetitive strain

    • Trouble focusing or ADHD (Attention-Deficit/Hyperactivity Disorder)

    • Sensory Challenges or Autism Spectrum Disorder (ASD)

    • Nervous system dysregulation or anxiety disorders


    Teens

    • Sports injuries or performance strain

    • Poor posture, Scoliosis, and “tech neck”

    • Stress-related tension or headaches

    • Hormonal shifts affecting sleep or mood

    • Chronic discomfort, recurring pains

    • Anxiety and mood regulation

    • Pregnancy-related pain and discomfort

    • Preeclampsia

    • Fertility and pregnancy support

    • Manual therapy for pregnancy

    • Pubic Symphysis Pain

    • Headaches

    • Carpal Tunnel

    • Swelling

    • Sciatic pain during pregnancy

    • Round ligament pain

    • Pelvic alignment and stability

    • Preparation for labor and delivery

    • VBAC Support

    • Postnatal recovery and core support

    • Diastasis recti support

    • Breastfeeding posture and upper body tension

    • C-section recovery and scar tissue mobility

    • Emotional and hormonal regulation postpartum

    • Gentle care for new moms navigating fatigue, stress, and physical healing

Get Started Today